Right of dismissal

To cancel an order you can use the attached form (withdrawal model) or they can notify it by email by going to INFO@JCTOYSEUROPE.COM Or by post to AVDA address. DE ALCOY, 16.18, ALICANTE (CASTALLA), 03420.


If you send us an email or written communication, please include your order details to help us identify you.


The withdrawal period shall expire within 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of the mentioned products.


Once the right to withdraw has been exercised, the user must refer to the indicated address (JC TOYS SPAIN S.L. / AVDA. DE ALCOY, 16.18, ALICANTE (CASTALLLA), 03420) the delivered products assuming therefore the return costs. Please note that if you decide to return the goods due to us, we will be allowed to charge you the costs we may incur.


The right to withdraw from the contract will be applicable exclusively to those products that are returned under the same conditions as the customer received them. No refund will be made if the product has been used beyond the mere opening of the same, of products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the product/s while in your possession. Please return the item using or including all the original wrappers with all the tags. Please do not remove the labels until you are sure you want to keep each item.


After examining the item, we will inform you if you are entitled to refund the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total purchase amount plus the shipping cost within 14 days after we receive the canceled order.


If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned goods, without the shipping fee.

Right of withdrawal of https://jctoyseurope.com /



MODEL OF DISISSUMENT



(You should only complete and submit this form if you wish to withdraw from the contract)


To the attention of JC TOYS SPAIN S.L., address located in AVDA. DE ALCOY, 16.18, ALICANTE (CASTALLLA), 03420 and with email INFO@JCTOYSEUROPE.COM And telephone number 965561326, hereinafter JC TOYS SPAIN S.L.

I hereby inform you that I desist from my contract of sale of the product/products indicated: (description and reference as indicated in the contract)

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Order made dated . Order received with date .


Consumer Name: . Consumer address: .


Consumer signature (only if the present form is presented on paper)