PURCHASE TERMS AND CONDITIONS

INTRODUCTION

The purpose of this document is to establish the conditions of use of the page HTTPS://JCTOYSEUROPE.COM/ as well as the conditions for purchasing products through it by users.

We ask that you read these carefully. TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, therefore, if you do not agree, you should not use the website.


GENERAL INFORMATION

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to JC TOYS SPAIN S.L. CIF/NIF B54203955, registered office at AVDA. DE ALCOY, 16-18, CASTALLA (ALICANTE), 03420 and with email INFO@JCTOYS.COM and telephone 965561326, hereinafter JC TOYS SPAIN S.L..


USE OF THE SITE

By using this website and placing orders through it, the user agrees to the following:

  • Use the website solely for the purpose of viewing products and placing orders.
  • Do not make any fraudulent or false orders. If an order is reasonably considered to be fraudulent JC TOYS SPAIN S.L. is authorized to cancel it and inform the relevant authorities.
  • Have legal capacity to enter into contracts (the user declares to be over 18 years of age).
  • Provide your contact information in a truthful and accurate manner in order to be able to send orders.

PERSONAL DATA PROTECTION

JC TOYS SPAIN S.L. informs users of this website about its policy regarding the processing and protection of personal data that may be collected when browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.


PURCHASE CONDITIONS

Service availability. Users have the possibility of placing orders for the items offered through the website for delivery to an address within Spain or to a European destination.


Language.

The contract will be formalized in Spanish.


Availability of products.

Orders are subject to product availability. If there are difficulties in supplying the products or if there are no items in stock, JC TOYS SPAIN will S.L. will inform the customer of such circumstance, either by email or telephone, and will refund any amount paid for the unavailable product or products or exchange the product for another of the same value, as decided by the customer.


Prices of products.

The prices of the items include all current taxes but do not include shipping costs, which will be added to the total amount. JC TOYS SPAIN S.L. reserves the right to change prices at any time, although products will be invoiced based on the price in force at the time of placing the order (subject to product availability).


The purchase order will indicate both the total price of the product(s), including VAT and the corresponding shipping costs, as indicated in the following sections.


The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.


For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the

taxes and tariffs corresponding to the regulations in force in each of these territories.


Shipping costs to addresses in Spanish territory.

For orders under €65, shipping costs are €3.95, which must be added to the total amount. Shipping costs will therefore be borne by the customer.


For orders equal to or greater than €65, no shipping costs will apply.


Shipping fees to addresses outside Spanish territory. 

For orders destined for any country within the European Union less than 300 €, shipping costs amount to  50€, an amount that must be added to the total price. Shipping costs will therefore be borne by the customer.


For orders equal to or greater than 300 € no shipping charges will apply.


How to place an order.

To place an order you must select the desired item(s). Once you have selected all the items you want, they will be added to your shopping cart. The following The next step is to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase, you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.

The data recorded by the website constitute proof of the transactions carried out. The customer will receive confirmation of the order via email.

During the process, before making the payment, you can modify the details of your order. The order is not formalized until the process is finished, which will occur when you have made the payment. Clicking on “Pay” implies that you purchase and pay for the selected items, this step involves a binding commitment.

There are no purchase limits. Users can place orders for any number of items they wish, with no minimum or maximum amounts set.


Right to cancel the order.

JC TOYS SPAIN S.L. reserves the right to refuse an order from a customer with whom there is a dispute.

Likewise, JC TOYS SPAIN S.L. has the right to refuse or cancel an order for justified reasons, such as:

  • Due to an error in the billing data (which is incorrect or impossible to verify)
  • If there is suspicion of bank card fraud
  • If it is not possible to send it to the indicated address
  • If there are reasons to suspect that the user is not an end consumer
  • If the user is under 18 years of age
  • If full payment has not been made.

Form of payment.

You can use a bank card, Paypal or bank transfer as a means of payment. In the case of payment by card or PayPal, the total amount of the order, which will include shipping costs, will be charged. applicable, will be charged to the customer's account at the time of purchase. Payments are only accepted in EUROS.

When paying by card, if any incident occurs during the process (for example, the terminal informs you that the card has been denied), the order will be automatically cancelled. The payment system by bank card is carried out through the SHOPIFY PAYMENTS payment gateway..

By clicking on “Pay” the user is confirming the payment of the order, as well as that the card The credit card information is yours. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if the entity does not authorize payment, the order will be automatically cancelled, and the system will inform the customer of such cancellation.

If you select PayPal as the payment system, PayPal will be the payment platform and will be made following the conditions of said payment platform.

JC TOYS SPAIN S.L. also offers you the possibility of making payment by bank transfer.

The order will be sent to the address you provide once the payment of the total amount of the order has been confirmed. If the amount is not for the total, JC TOYS SPAIN S.L. reserves the right not to send the order until the customer has paid in full.


Delivery.

The products will be sent to the address indicated by the user.

Delivery times range from 24 to 72 hours (business days) for deliveries on the peninsula and 72 business hours for deliveries to the Balearic Islands.

Delivery time for addresses in mainland Portugal ranges from 3-4 business days.

The indicated deadlines will be respected provided there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by setting a new delivery date or cancelling the order with a full refund of the price paid.

For the purposes of these conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the time when you or a third party indicated by you acquire physical possession of the products, which will be confirmed by the signature of receipt of the order at the agreed delivery address.


Impossibility of delivery.

If it is impossible to deliver the order to the indicated address, JC TOYS SPAIN S.L. will try to deliver it to a third party indicated by the customer or try to deliver it again at a later date. To do so, please contact JC TOYS SPAIN if you are not going to be at home. S.L. to arrange delivery on another day.

If within 14 days from the date your order is available for delivery, the order has not been delivered for reasons not attributable to JC TOYS SPAIN S.L., we will understand that you wish to withdraw from the contract and we will consider it terminated.

As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please note that transport resulting from the termination may have an additional cost, so JC TOYS SPAIN S.L. will be authorized to pass on the corresponding costs to you.


Cancellation of an order.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

To cancel an order you can use the form at the link “RIGHT OF WITHDRAWAL" or they can notify it by email to INFO@JCTOYS.COM by post to the address AVDA. DE ALCOY, 16.18, CASTALLA (ALICANTE), 03420.

If you send us an email or written communication, please include the details of your request to help us identify it.

The withdrawal period will expire 14 calendar days after the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or, in the event that the products comprising the order are delivered separately, 14 calendar days after the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.

Once the right of withdrawal has been exercised, the user must return the delivered products to the address indicated, assuming the return costs. Please note that if you decide to return the items to us with postage due, we will be authorised to charge you for any costs we may incur.

The right to withdraw from the contract will apply exclusively to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the same, for products that are not in the same condition in which they were delivered or that have suffered any damage, so you must be careful with the product(s) while they are in your possession. Please return the item using or including all its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.

After examining the item, we will let you know if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the full purchase amount plus shipping costs within 14 days of receiving the cancelled order.

If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, excluding shipping costs.


Return of defective products.

If you return products to us because they are faulty or not as described, we will refund the full price of the products, together with any shipping costs and the cost of returning the item.


RESPONSIBILITIES

Access to and use of this website is the responsibility of the users. It is not subject to warranty by JC TOYS SPAIN. S.L.:

  • The infallibility, availability, continuity, and absence of security deficiencies on the website
  • That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
  • Any possible damages or losses that may arise from interference, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website
  • Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate interferences that are beyond the control of JC TOYS SPAIN S.L..
  • JC TOYS SPAIN is exonerated from liability S.L. for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other external sources.

Mere access to the website does not imply establishing any type of commercial relationship between JC TOYS SPAIN S.L. and the user.

JC TOYS SPAIN S.L. only supplies products for domestic and personal use. The customer agrees not to use the product for commercial, advertising or resale purposes. JC TOYS SPAIN S.L. has no liability for any loss of profits, loss of business, business interruption, or loss of business opportunities of the client.


Assignment of rights and obligations.

The contract is binding on both the customer and JC TOYS SPAIN S.L., as well as for our respective successors, assignees and successors in title. The client may not transmit, assign, encumber or otherwise transfer a contract or any of the rights or obligations derived from it, without having obtained the consent of JC TOYS SPAIN S.L. prior written notice. We may transfer, assign, encumber, subcontract or otherwise transfer a contract, or any of the rights or obligations arising under it, at any time during its term. For the avoidance of doubt, such transfers, assignments, encumbrances or other transfers shall not affect any rights that you, as a consumer, may have under law nor shall they annul, reduce or otherwise limit any express or implied warranties that we may have given you.


WEB INFORMATION AND CONTENTS

The information displayed on the website is current as of the date of last update. JC TOYS SPAIN S.L. reserves the right to update/modify/delete information from this website at any time and without prior notice.

In the event that the website contains links to other websites and third-party materials, such links are provided for informational purposes only, without JC TOYS SPAIN S.L. have any control over the content of such websites or materials. We therefore accept no liability for any damage or loss arising from your use of them.

JC TOYS SPAIN S.L. reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.


PIRACY VIRUS AND OTHER COMPUTER ATTACKS

The user must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or any other technologically harmful or damaging programs or material into it. The user must not attempt to gain unauthorized access to this website.

The user agrees not to attack this website. Failure to comply with this clause may lead to the commission of offences classified as

by applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Also, in case of If you fail to comply with this clause, you will immediately cease to be authorised to use this website. We will not be liable for any loss or damage resulting from a distributed denial-of-service attack, viruses or other technologically harmful or damaging material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any content posted on it, or on any website linked to it.


INTELLECTUAL PROPERTY AND AUTHOR RIGHTS

The user acknowledges and agrees that all copyright, trademarks and other industrial and intellectual property rights on the materials or content provided as part of the website belong at all times to JC TOYS SPAIN. S.L. The user may use said material only in the manner expressly authorized.


APPLICABLE LAW AND JURISDICTION

The use of this website and contracts for the purchase of products through it shall be governed by Spanish law. Any dispute arising from or related to the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

You can make any complaint or claim to JC TOYS SPAIN S.L. via email info@jctoys.com or by post to the address AVDA. DE ALCOY, 16-18, CASTALLA (ALICANTE), 03420.